We aim to make your experience on our store as effortless as
possible. Have questions? You’ve come to the right place! Below you will find commonly asked questions when it comes to: delivery, orders, and returns.

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which
it is shipped out. The shipping time depends on your location, but can be estimated as follows:

 ● USA: 3–4 business
days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

 Where will my order ship from?

We work with an on-demand order fulfillment company with
facilities worldwide!

 Will I be charged customs for my order?

An additional customs and tax fee can occur on international
orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

An additional transaction fee may be charged by our
third-party vendor when a customer pays for their order. We do not receive any of this money and in no way make a profit off of it.

My order should be here by now, but I still don't have
it. What should I do?

Before getting in touch with us, please help us out by doing
the following:

 ● Check your shipping
confirmation email for any mistakes in the delivery address

 ● Ask your local post
office if they have your package

 ● Check with your
neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't
left at the post office or at your neighbor’s, get in touch with us using the contact form on our website with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own expense.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have
locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please use the contact form on our website.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged.
To help us resolve this for you quickly, please contact us using the contact form on our website within a week’s time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges (e.g., no buyer’s remorse),
but if there’s something wrong with your order, please let us know by using the contact form on our website.

Do you offer refunds?

Refunds may be offered to customers that receive the wrong
items or damaged items. If any of these apply, please contact us using the contact form on our website.  When we
contact you, be prepared to e-mail us photos of wrong/damaged items along with your order receipt, and we will work to resolve the issue.  

Can I exchange an item for a different size/color?

At this time, we do not offer exchanges (no buyer’s remorse).
If you are unsure which size would be the best fit, please refer to our sizing charts . We have one for every clothing item listed on our store, in the product description section.